You can connect several devices to one account, with the number of devices allowed depending on the selected subscription plan. Important points to remember about this feature are:

• Accounts can be accessed on various platforms regardless of the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The supported number of devices varies according to the subscription plan, potentially allowing for an unlimited number of devices per account.
• Users will receive notifications if the number of connected devices exceeds the plan limit, encouraging them to remove extra devices upon login.
• Each device may be associated with a maximum of two accounts, whether it’s a computer or a mobile device.

Certainly! You have the opportunity to use Hema NPV for China at no cost indefinitely through the "Daily Check-in" feature. Every day, you receive 15 minutes of complimentary usage time. Moreover, you can earn 1 point for each successful referral, which can be redeemed for a 1-day pass. Here are the key details:

• Hema NPV for China is dedicated to providing the "Daily Check-in" feature for free indefinitely.
• New users are granted an initial 15 minutes of free usage time, and you can earn an additional 15 minutes by completing the check-in process the next day.
• While enjoying the free trial, you can utilize our services without any limitations on usage. However, please be aware that server access is limited to locations included in the free plan.
• You can accumulate points by engaging in our referral program and then redeem them for various plans.

Absolutely! We offer a daily trial period of 15 minutes. To start your trial, please complete the following steps:

1. Download the Hema NPV for China application.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main interface.

Please note that the availability of this free trial may vary and can be terminated at any time without prior notice.

Hema NPV for China prioritizes user privacy by making sure that no logs of activity or connections are retained. Additionally, the NPV service refrains from storing any information that could potentially track particular network activities or behaviors related to an individual user.

You can reach out to us via the following methods:

• Website: http://koolhemanpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach out to us via the following methods:

• Website: http://koolhemanpv.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode functionality in Hema NPV for China supports web applications such as Telegram, WhatsApp, and Gmail, which make use of HTTPS. This mode can modify the routing for both HTTP (port 80) and HTTPS (port 443), enabling access to the web interfaces of these applications. However, the versions of the applications may employ different ports.

To guarantee access, the following actions should be taken:

• Utilize the "Global Mode" option found in the routing settings.
• Adjust the proxy configurations of the application. For instance, here’s how to update the proxy settings for the LINE app:
  
  

• If you try to sign in on a new device and surpass the device limit, you will be directed to the "Unbind Device" page, allowing you to disconnect any linked devices.
• Additionally, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device you prefer.

Forgetting usernames or passwords is quite usual, and we strive to simplify the recovery process. Here are your options:

• If you can’t remember your username, please reach out to us and send a screenshot of your payment confirmation.
• If you’ve misplaced your password, simply utilize the "forgot password" feature found in the app.

We've observed that some users find it challenging to select a server after choosing a region.

To make this easier, we now display only regions. Heibao will automatically connect you to the best performing server within your chosen region. Here are the details:

• The location menu will show only regions, but each region is home to hundreds of servers. When you select a region, Heibao automatically connects you to the server that provides optimal performance based on your network conditions.
• If you're not happy with the server you're connected to, you can disconnect and reconnect to the same region to connect to a different server.
• You can repeat this process until you find a server that suits your needs.

Frequent reasons for network problems include:

• Local internet speed issues (without using an NPV)
• Increased user traffic in specific NPV server regions

To address these problems, you might consider the following approaches:

• Verify your local internet speed by temporarily turning off the NPV
• Experiment with various network connections like WiFi, 4G, or 5G with the NPV disabled to detect any connection issues. For instance, if your WiFi connection is inconsistent, try using mobile data instead.
• Disable the NPV, select a different server location, and then reconnect
• If you wish to maintain a connection within the same geographical area, disconnect and then reconnect, as this may link you to a different server in the same vicinity.
• Keep performing these tests until you discover the most effective server for your needs.

Global Mode: Enabling this option activates NPV for all online activities, which might cause local websites and applications to load slower.

Split Mode: This setting applies NPV only to websites that are restricted due to geographic limitations, like Google, YouTube, and Netflix, while allowing access to local networks for Chinese websites.

You can adjust the routing mode in the App Settings.

If you encounter issues accessing specific websites or apps, consider switching to "Global Mode."

Feel free to reach out to us if you require further assistance.

You can gain points by inviting friends and utilize them to claim rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and selecting "Share Now." After that, you can send it to friends or share it on your social media accounts or blog.
• You will earn 1 point for every friend who successfully signs up using your referral, which you can redeem for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after you've exchanged your points.
• For a referral to count, your referred friend must download and actively use the app. If they download but do not engage with the app, you will not receive your referral point until they start using it.

There may occasionally be a delay in processing payments through the gateway. Here are some key points to remember:

• We support various payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If your payment was processed successfully but the corresponding plan is not immediately visible in your account, please wait approximately 5 minutes, then log out and log back in.
• If problems persist after following the aforementioned steps, please take a screenshot of your payment confirmation and contact us for further help.

By configuring an NPV on your Android device, you can ensure that all your activities remain secure. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

An NPV creates a virtual network by linking various computers virtually. Originally designed for speed and security, it now mainly focuses on privacy, encryption, and accessing restricted content.